Is a spreadsheet enough for a small shop?
It can be when one person maintains it and movements are easy to reconcile. A shared system becomes more useful when simultaneous updates, multiple locations or missed entries make the balance unreliable. Choose a process the team can consistently maintain.
What information do I need for each item?
Start with a unique SKU, clear name, variant, unit of measure, location, opening quantity, cost and selling price. Add supplier references and reorder levels where useful. Never mix pieces and cartons without a defined conversion.
What should an owner review each week?
Review items below reorder level, unexplained adjustments, overdue deliveries and stock with little recent movement. Look at quantities by location as well as the total: a large overall balance can hide an empty shelf at a busy branch.
Will software fix inaccurate opening quantities?
No. Incorrect starting balances carry forward. Perform a physical count, resolve duplicate products and agree the opening balance before relying on availability reports or alerts.
What should I test before choosing a plan?
Use a small sample of your own products. Record a delivery, sale, return and stock correction, then reconcile the closing balance. Ask which plan includes the users, locations, imports and reports you need. Check current pricing and confirm essential workflows with the team before committing.
What happens if my internet connection drops?
Test connection loss on the devices your staff will use. Do not assume offline entry or automatic syncing is available. Keep a numbered record of movements during an outage, appoint one person to enter them when access returns, and reconcile the entries to avoid duplicates.
Can I use NGN prices and my existing invoice format?
Ask the team to demonstrate NGN display, rounding and your required invoice fields using a sample document. Currency display alone does not confirm that every invoicing requirement is met. Verify the actual output before replacing your current process.
Will it connect to my checkout or online store?
Confirm your exact checkout, store platform and required integration with the team. Test a sale, cancellation and return end to end. Until a connection is verified, decide who records each order and when so items are not sold or deducted twice.