Should my stockroom be a separate location?
Use separate locations when staff need to know where to pick an item or different people control each area. For one small room, a simpler setup may be easier to maintain. Test the transfer workload before deciding.
How do I handle customer pickups?
Record an order reference, quantity, collection deadline and responsible staff member. Keep committed units out of general availability. Record collection once and release uncollected orders under an agreed policy.
Does this page promise a Lagos office or delivery service?
No. The locations illustrate how a business might organize its own inventory. Contact the team to confirm the support and implementation options available; local delivery or an in-person visit is not implied.
What should the closing stock routine include?
Check uncollected orders, transfers not yet received, supplier shortages and corrections. Match sales to stock deductions before using the closing quantity to accept the next day's orders.
What should I test before choosing a plan?
Use a small sample of your own products. Record a delivery, sale, return and stock correction, then reconcile the closing balance. Ask which plan includes the users, locations, imports and reports you need. Check current pricing and confirm essential workflows with the team before committing.
What happens if my internet connection drops?
Test connection loss on the devices your staff will use. Do not assume offline entry or automatic syncing is available. Keep a numbered record of movements during an outage, appoint one person to enter them when access returns, and reconcile the entries to avoid duplicates.
Can I use NGN prices and my existing invoice format?
Ask the team to demonstrate NGN display, rounding and your required invoice fields using a sample document. Currency display alone does not confirm that every invoicing requirement is met. Verify the actual output before replacing your current process.
Will it connect to my checkout or online store?
Confirm your exact checkout, store platform and required integration with the team. Test a sale, cancellation and return end to end. Until a connection is verified, decide who records each order and when so items are not sold or deducted twice.