Privacy Policy
Last updated: January 1, 2025
1. Introduction
My Inventory Items ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our inventory management platform and related services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Business information (company name, GSTIN, address)
- Inventory and transaction data you enter into the platform
- Payment information (processed securely via our payment partners)
- Communications with our support team
We also automatically collect certain information when you use our services, including log data, device information, IP addresses, and usage analytics.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage trends to improve user experience
- Comply with legal obligations
4. Data Security
We take the security of your data seriously. We use industry-standard encryption (AES-256 at rest, TLS 1.3 in transit), conduct regular security audits, and maintain SOC 2 Type II certification. Access to customer data is strictly controlled and logged. We maintain daily backups with 30-day retention.
5. Data Sharing
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist in operating our platform (cloud hosting, payment processing, analytics) under strict confidentiality agreements. We may disclose information if required by law or to protect rights and safety.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Export your data in a portable format
- Opt out of marketing communications
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account closure, data is retained for 30 days to allow recovery, then securely deleted unless longer retention is required by law.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, contact our Data Protection Officer at privacy@myinventoryitems.com.