At how many products should I stop using Excel?
There is no universal threshold. A small catalog with many simultaneous sales can be harder to maintain than a large catalog with infrequent movements. Judge update workload, errors and reconciliation time together.
Can I keep Excel for analysis?
Yes, with a clear operational source of truth. Confirm export formats and fields before choosing software. Use dated exports for analysis and do not treat an old export as current availability.
Should I import every historical transaction?
Not necessarily. Verified opening balances and archived history may be simpler than importing years of inconsistent entries. Decide what history staff need in the new system and confirm import support first.
How should I compare the cost of switching?
Include subscription, setup, training, devices and ongoing record maintenance. Compare that with the time spent reconciling files and handling preventable errors. A free spreadsheet still requires staff effort.
What should I test before choosing a plan?
Use a small sample of your own products. Record a delivery, sale, return and stock correction, then reconcile the closing balance. Ask which plan includes the users, locations, imports and reports you need. Check current pricing and confirm essential workflows with the team before committing.
What happens if my internet connection drops?
Test connection loss on the devices your staff will use. Do not assume offline entry or automatic syncing is available. Keep a numbered record of movements during an outage, appoint one person to enter them when access returns, and reconcile the entries to avoid duplicates.
Can I use NGN prices and my existing invoice format?
Ask the team to demonstrate NGN display, rounding and your required invoice fields using a sample document. Currency display alone does not confirm that every invoicing requirement is met. Verify the actual output before replacing your current process.
Will it connect to my checkout or online store?
Confirm your exact checkout, store platform and required integration with the team. Test a sale, cancellation and return end to end. Until a connection is verified, decide who records each order and when so items are not sold or deducted twice.